Senate Bill 425, passed by the Texas Legislature during the 84th Regular Session, requires all FECs to post notice of the following:
If you have more questions about Senate Bill 425, please visit https://frontlineer.com/state-regulations/
As decided by the state of Texas, insurance carriers are required to pay in-network benefits to any of their members who receive emergency medical treatment. Even if your insurance provider classifies Frontline ER as an “out of network” emergency facility, it is still considered an emergency room treatment, and technically they are required to pay for it. Texas state law encourages all patients to use “prudent layperson standard” when it comes to determining whether your situation is classified as a medical emergency.
However, if your insurance provider still refuses to reimburse you for your emergency medical bill at Frontline or any other emergency room for emergency care in Richmond, you are able to file an official complaint with the Texas Department of Insurance. For more information about the Texas Department of Insurance or if you need to file a complaint, please visit:http://www.tdi.state.tx.us/